Connect your agent to the rest of your stack.
Let your agent query your CRM, check inventory, or post a lead — all in real time as the caller speaks. Field reference and patterns for the HTTP API Tool.
After every call, the Webhook node fires. Send the call summary, transcript, and recording URL to any external system. Configuration and example payloads.
Rules, phone formats, and best practices for transferring a live call from your AI agent to your cell, front desk, or on-call staff without losing context.
Upload PDFs, FAQs, service menus, and policies. Your agent references them live during calls. Setup, limits, and what uploads well.
Let website visitors talk to your agent directly from your site. The window.ShopbellWidget API: start, end, onCallStart, onCallEnd, onStatusChange. Vanilla HTML and React examples.