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Welcome to Shopbell — Onboarding Guide

Just signed up? Here is exactly what to click first, what each dashboard section does, and how to get your agent answering calls in under 15 minutes.

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Your First Agent in 5 Minutes (No Telephony Required)

Build a voice agent and talk to it in your browser using Web Calls. No phone number, no Twilio, no setup fee — just hear your agent before you wire up anything.

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Choosing an Industry Template (204 Pre-Built Agents)

Shopbell ships with 204 pre-built voice agent templates across 13 industries. Here is what each template sets up, what the activityDescription field controls, and how to pick the closest match for your business.

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Connecting a Twilio Number (+ Fixing Error 22105)

Step-by-step Twilio setup in Shopbell. Including the fix for the dreaded 'Invalid URL provided for VoiceUrl' error (Twilio 22105) we see on self-hosted deployments.