First there was voicemail. Then there was an AI voice agent that answered every call. Now Shopbell is building the next step: an AI video agent for business. It is a face on your website, a guide on your landing page, and a presenter for your demos. It can see what your visitor is looking at, answer questions about products in real time, walk through demos step-by-step, and book appointments, all in a face-to-face video conversation. Get on the early access list and be among the first to deploy it.

The Problem

Voice-only AI agents are powerful. They answer every call and turn missed leads into booked appointments. But a growing share of business interactions are visual. A visitor on your website looking at a product detail page wants to ask, Is this the right one for my bathroom? A lead on your pricing page wants to ask, What if I need two users? A new customer on your dashboard wants to ask, Where do I find the export to my CRM?

Live chat helps but it is text-only. A video guide helps but you cannot be on every page. A pre-recorded video does not answer the specific question the visitor has. The visitor who has a specific question that the page does not answer is the visitor who leaves, never books, and never converts.

Industry research from Forrester shows that visitors who engage with a video on a business website convert 80 percent more often than those who do not. Video raises the floor. AI video agents raise the ceiling. They adapt to each visitor's specific question in real time.

The Solution

Shopbell's AI video agent will be a face on your website, greeting visitors like the voice agent greets callers. The agent can hold a video conversation, look at what the visitor is looking at, walk through demos, answer product questions, and book appointments. It uses generative video to look natural and sound warm, paired with the same natural language understanding that powers the voice agent.

Imagine a visitor lands on your HVAC site. The video agent appears, greets them by name (if they have visited before), and asks if they want to schedule service, get a quote, or see how the service works. The visitor asks if you can install a mini-split. The video agent pulls up a mini-split demo, walks through the unit, explains the options, and books a service estimate. All in a face-to-face video conversation.

The video agent is in active development. The voice agent is shipping today. The video agent is coming next. Sign up for early access to be among the first to deploy it.

Sample Call

Below is a sample Shopbell call showing how the agent handles this specific business type.

Concept demo: A visitor lands on a website and is greeted by the AI video agent

Bella (Video Agent): Hi there! Welcome to CoolPro Heating and Air. I am Bella. I can help you book a service, get a quote, or guide you through how our maintenance plan works. What brings you in today?
Visitor: I want to know if you do mini-split installations. I have a sunroom that needs its own AC.
Bella: Yes, we install and service mini-splits. They are perfect for sunrooms, additions, or any space without ductwork. Let me show you a quick demo of a recent mini-split install we did.
Bella: This is a wall-mounted unit going into a 400-square-foot sunroom. The indoor unit is the size of a slim bookshelf, very quiet, and the outdoor unit is about half the size of a traditional condenser. For a sunroom the size of yours, you would typically want a 12,000 BTU unit, which runs about $3,400 installed.
Visitor: That sounds about what I expected. How do I book an estimate?
Bella: Easy. I can book a free in-home estimate right now. We have openings Wednesday at 10 AM or Thursday at 2 PM. Which works for you?
Visitor: Thursday at 2.
Bella: Booked. Can I get your name and phone number to confirm?
Visitor: Mark, 555-441-7723.
Bella: Perfect, Mark. You are booked for Thursday at 2 PM. Our estimator will text you when they are on the way. Anything else I can show you while you are here?
Visitor: No, that is great. Thanks!
Bella: Thank you for visiting CoolPro, Mark. See you Thursday.

How It Compares

The Alternatives

Live chat is text only. Pre-recorded video is static. A live human guide cannot be on every page. An AI video agent can be everywhere, see what the visitor sees, and answer in real time.

Key Features

What Shopbell Does for This Business

Real-time face-to-face video conversationNatural video generation, not a webcam. The agent looks and sounds like a real person greeting the visitor.
Sees what the visitor seesCan see what page or product the visitor is viewing and tailor the conversation to it.
Walks through demos and product pagesBrings up the right video, slides, or screenshot and narrates the demo in real time.
Books appointments and captures leadsSame lead capture and booking as the voice agent, but in a video interface.
Personalizes by visitor historyReturning visitor? Bella calls them by name and references their previous interest.
Works alongside the voice agentVoice agent for phone, video agent for web. Same brain, same booking, different interface.

Frequently Asked Questions

When will the AI video agent launch?

Sign up for early access below. We are in active development and will roll out to early access partners first.

Will the video agent replace the voice agent?

No. They work together. Voice is for phone calls, video is for web visitors. Same brain, different interface.

Does the video agent use a real person's face?

It uses generative video technology to look natural and warm. You can choose from a set of agent personas or a brand persona.

Can I use my own face or a team member?

Custom video agent personas based on your team are a roadmap feature. Sign up for early access to be among the first to test.

How much will the video agent cost?

Early access pricing will be announced closer to launch. Voice agent customers will get preferred pricing on the video agent.

Coming Soon — Stay Tuned

The AI voice agent is live today. The video agent is next.

Get the Voice Agent Today